A little help from us on shipping!
Spend over $89 – we’ll cover $9.95.
Free shipping over $89 for Metro VIC and Near State Capital
(Offer excludes furniture, bulky items, and orders with items discounted by 15% or more which may incur additional fees.)
| Shipping Type | Cost |
|---|---|
| Tier 0 (Same State Local) | $7.95 |
| Tier 1 (Same State Metro & Near State Capital) | $9.95 |
| Tier 2 (Same State Remote & Near State Metro & Distant State Capital) | $18.95 |
| Tier 3 (Near State Remote & Distant State Metro) | $24.95 |
| Tier 4 (Distant State Remote) | $29.95 |
** We follow Australia Post’s New 9 Zoning pricing rules. Orders over $89 ship free for Tier 0 and Tier 1 zones. For Tier 2, 3 and 4 zones, we cover $9.95 and you’ll just pay the balance.
My Playroom ships within Australia only, within Australia Post coverage area.
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You can check your shipping rate at the checkout when you put in your suburb and postcode.
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We will contact you prior to dispatching your order if additional charges are involved or if there is an issue with delivery.
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Startrack Premium Next Day (1-2 business days) delivery available for Metro Area customers at $25.95 excluding WA, NT, QLD, TAS, furniture and bulky item orders. We will automatically ship with Express Post for you if this option is not available.
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All delivery estimated days are from when the packages are picked up by courier drivers. We usually dispatch in the next business day but delays might occur during peak period and public holiday. Please leave a note for authority to leave if you would like your package to be left at your property.
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Orders being sent to remote and regional areas may incur additional charges or may not be able to be delivered if appropriate shipping carriers are not available. We will contact you prior to dispatching your order if additional charges are involved or if there is an issue with delivery.
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Once the order is dispatched, please allow (estimated only, delays are expected at current situation. We are unable to guarantee delivery timeframe):
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Metro delivery: 2 - 6 business days
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Regional delivery: 5 - 7 business days
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Remote delivery: 7 - 15 business days
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All orders with furniture are NOT included in free shipping. Please choose your shipping on the product option and you'll see the cost added up to the product price. Please choose furniture only during checkout to avoid double paying of shipping cost.
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Please take note for pre-orders, if a pre-order item is included in your order, the entire order will be shipped together when the pre-order items come in stock.
Store Pickup
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Your orders are ready to pick up when you receive a READY FOR PICKUP email.
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Your orders are usually ready to pickup in the next business hour or next business day. Feel free to give us a call to check if your order is ready for pick up.
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Please bring along your IDs and the confirmation email for pickup.
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The address for store pickup is My Playroom, 118 Maling Rd Canterbury 3126 VIC Australia.
- If you would like to pick up from our Chadstone Shopping Centre location, please leave a note at checkout.
Gift Wrapping Available
- Please leave a note at your cart page if you would like your item gift wrapped.
- Furniture and bulky items are excluded.