A little help from us on shipping!
Spend over $89 – we’ll cover $9.95
Spend over $159 – we’ll cover $15.95
Free shipping over $89 for VIC LOCAL
(Furniture, bulky items shipping rate calculated by Direct Freight cost, exclude from Auspost's Tier)
| Shipping Type | Cost |
|---|---|
| Tier 0 (Same State Local) | $7.95 |
| Tier 1 (Same State Metro & Near State Capital) | $9.95 |
| Tier 2 (Same State Remote & Near State Metro & Distant State Capital) | $18.95 |
| Tier 3 (Near State Remote & Distant State Metro) | $24.95 |
| Tier 4 (Distant State Remote) | $29.95 |
** We follow Australia Post’s New 9 Zoning pricing rules. Orders over $89 ship free for Tier 0 and Tier 1 zones. For Tier 2, 3 and 4 zones, we cover $9.95 and you’ll just pay the balance.
My Playroom ships within Australia only, within Australia Post coverage area.
-
You can check your shipping rate at the checkout when you put in your suburb and postcode.
-
Same Day Delivery before 2pm available within 8km of our stores for $25.95, excluding furniture and bulky item orders.
-
All delivery estimated days are from when the packages are picked up by courier drivers. We usually dispatch in the next business day but delays might occur during peak period and public holiday. Please leave a note for authority to leave if you would like your package to be left at your property.
- Orders being sent to remote or regional areas may incur additional shipping charges or, in some cases, may not be deliverable if suitable shipping carriers are unavailable. If this applies to your order, we will contact you before dispatch to discuss any additional charges or delivery issues.
-
Once the order is dispatched, please allow (estimated only, delays are expected at current situation. We are unable to guarantee delivery timeframe):
-
Metro delivery: 2 - 6 business days
-
Regional delivery: 5 - 7 business days
-
Remote delivery: 7 - 15 business days
-
-
Please take note for pre-orders, if a pre-order item is included in your order, the entire order will be shipped together when the pre-order items come in stock.
Store Pickup
-
Your orders are ready to pick up when you receive a READY FOR PICKUP email.
-
Your orders are usually ready to pickup within 2 hours unless store transfer needed. You will see your pickup timeframe during checkout. Feel free to give us a call to check if your order is ready for pick up.
-
Please bring along your IDs and the confirmation email for pickup.
- Canterbury and Chadstone stores are available to pickup.
Complimentary Gift Wrapping Available
- Please leave a note at your cart page if you would like your item gift wrapped.
- Furniture and bulky items are excluded.